Privacy Policy

Sarah Elizabeth Anne (www.sarahelizabethanne.co.uk) is owned and operated by Sarah Elizabeth Anne who is committed to protecting and respecting your privacy and the security and confidentiality of your personal information. This policy is not just an exercise in complying with the law, but a continuation of respect for you and your personal information.

This privacy policy aims to inform you about how Sarah Elizabeth Anne will collect and process any information that maybe obtained from you, or that you may provide. It covers information that could identify you ("personal information") and information that could not. In the context of the law and this policy, "process" means collect, store, transfer, use or otherwise act on information. It tells you about your privacy rights and how the law protects you.

Sarah Elizabeth Anne undertakes to preserve the confidentiality of all information you provide, and Sarah Elizabeth Anne hopes that you can reciprocate. This policy complies with the Data Protection Act 2018 (Act) accordingly incorporating the EU General Data Protection Regulation (GDPR).

The law requires us to tell you about your rights and the obligations that Sarah Elizabeth Anne has to you in regards to the processing and control of your personal data. If you wish to read the information on this then please visit www.knowyourprivacyrights.org

Except as set out below, Sarah Elizabeth Anne will not share, sell or disclose to a third party, any information collected through this website.

For the purpose of the General Data Protection Regulation, the data controller is Sarah Elizabeth Anne of 79 Birchin Lane, Nantwich, Cheshire, CW5 6JZ.

This Sarah Elizabeth Anne privacy policy is effective from May 2019 until further notice.

Sarah Elizabeth Anne may collect, use, store, transfer different kinds of personal data about you. Sarah Elizabeth Anne has collaborated these into groups as follows:

Information you will give

• Your identity includes information such as first name, last name, title, date of birth and other identifiers that you may have provided at some point
• Your contact information includes information such as billing address, delivery address, email address, telephone numbers and any other information you have given to Sarah Elizabeth Anne for the purpose of communication or meeting
• Your financial data includes information such as your bank account and payment card details. Transaction data includes details about payments or communications to and from you and information about products and services you have purchased from Sarah Elizabeth Anne
• In relation to feedback and surveys: (purchases or orders made by you, your interests, preferences) your profile data may include information such as your name, address, email address, phone number, gender and financial information
• Marketing data includes your preferences in receiving marketing from Sarah Elizabeth Anne; communication preferences; responses and actions in relation to your use of the service that Sarah Elizabeth Anne provides

Information collected from you

• Technical data includes the internet protocol (IP) address, your login information, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the device you use to access this website.
• Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from this site (including date and time), products you viewed or searched for, page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs) and any other methods used to browse away from the page.

Sarah Elizabeth Anne may aggregate anonymous data such as statistical or demographic data for any purpose. Anonymous data is data that does not identify you as an individual. Aggregated data may be derived from your personal data but is not considered personal information in law because it does not reveal your identity. For example, Sarah Elizabeth Anne may aggregate profile date to access interest in a product or service. However, if Sarah Elizabeth Anne was to combine or connect aggregated data with your personal information so that it can identify you in any way, Sarah Elizabeth Anne would treat the combined data as personal information and it would be used in accordance with this privacy policy.

If you do not provide personal information

Where Sarah Elizabeth Anne needs to collect personal data by law, or under the terms of a contract Sarah Elizabeth Anne has with you, and you fail to provide that data when requested, Sarah Elizabeth Anne may not be able to perform that contract. In that case, Sarah Elizabeth Anne may have to stop providing a service to you. If so, Sarah Elizabeth Anne will notify you of this at the time.

Information Sarah Elizabeth Anne will process because Sarah Elizabeth Anne has a contractual Obligation with you

When you buy a product or service from Sarah Elizabeth Anne on this website, a contract is formed between you and Sarah Elizabeth Anne.

In order to carry out these obligations under the contract Sarah Elizabeth Anne must process the information you provide. Some of the information may be personal information.

Sarah Elizabeth Anne may use it in order to:

• verify your identity for security purposes
• sell products to you
• provide you with a Sarah Elizabeth Anne service
• provide you with suggestions and advice on products, services and how to obtain the most from using this website

Sarah Elizabeth Anne will process this information on the basis there is a contract between Sarah Elizabeth Anne and yourself, or that you have requested Sarah Elizabeth Anne to use the information before you and Sarah Elizabeth Anne enter into a legal contract. Sarah Elizabeth Anne shall continue to process this information until the contract ends or is terminated by either party under the terms of the contract.

Information Sarah Elizabeth Anne will process with your consent

Through certain actions when otherwise there is no contractual relationship between you and Sarah Elizabeth Anne, for instance when you browse this website or ask Sarah Elizabeth Anne to provide you with further information about the business, including products and services, you provide your consent to process information that may be personal information. Wherever possible, Sarah Elizabeth Anne will aim to obtain explicit consent to process this information, for example, by asking you to agree to Sarah Elizabeth Anne's use of cookies.

If you have given Sarah Elizabeth Anne explicit permission to do so, Sarah Elizabeth Anne may from time to time forward your name and contact information to selected and approved associates to whom Sarah Elizabeth Anne considers they may provide services or products you would find useful. Sarah Elizabeth Anne will continue to process your information on this basis until you withdraw your consent or it can be reasonably assumed that your consent no longer exists. You may withdraw your consent at any time by sending an email to Sarah Elizabeth Anne at info@sarahelizabethanne.co.uk. However, if you do so, you may not be able to use this website or services provided by Sarah Elizabeth Anne anymore.

Use of Cookies

sarahelizabethanne.co.uk uses cookies to distinguish you from other users to this website. Cookies are small files stored within your web browser from this website. The cookies on this website do not collect personal data about you or allow Sarah Elizabeth Anne to access your computer. All the information is collected in accordance with the law.

Sarah Elizabeth Anne uses tracking cookies to identify which pages are being used. This data helps Sarah Elizabeth Anne to monitor the amount of people visiting the webpage in providing any information into which areas of the website needs some improvement in order to make it satisfactory for the customers. Sarah Elizabeth Anne only uses this information for statical purposes and no personal data is stored.

When the cookie box appears on your screen you do have the option to accept or decline. If you wish to then you can modify your browser security settings to block cookies, however if you do so, then this could affect the performance of this website.

Information Sarah Elizabeth Anne will process because of legal obligations

Sometimes Sarah Elizabeth Anne must process your information in order to comply with a statutory obligation. For example, Sarah Elizabeth Anne may be required to give information to legal authorities if they so request or if they have the proper authorisation such as a search warrant or court order. This may include your personal information.

Sharing your information with third parties

The following third- party service providers process personal information about you for the following purposes:

• Facebook and Instagram - showcase examples of work that may have relevance to yourself in some way as well as showing appropriate adverts to you and others.
• In the case of showcasing images of work that has been created for you, Sarah Elizabeth Anne will ensure that no personal data or information will be shown in order to secure your personal identity. However, once these images enter a public domain, Sarah Elizabeth Anne has no control over what an individual third party may do with it. Sarah Elizabeth Anne accepts no responsibility for their actions at any time. However, provided your request is reasonable and there is no legal basis for Sarah Elizabeth Anne to retain it, then Sarah Elizabeth Anne has discretion in to whether it is agreed that to your request the images may be deleted.
• Paypal - to process payment of any retail order you make with Sarah Elizabeth Anne.
• This third- party service provider are required to ensure the appropriate security measures are met in order to protect your personal information in accordance with the policy set out by Sarah Elizabeth Anne. Sarah Elizabeth Anne will not permit this third-party service provider to use your personal data for their own purposes. Sarah Elizabeth Anne will only allow them to process your personal data for specified purposes and in line with the instructions given by Sarah Elizabeth Anne. Payment information is never taken by Sarah Elizabeth Anne or transferred to Sarah Elizabeth Anne through this website or otherwise. Sarah Elizabeth Anne never has access to it. At the point of payment you are transferred to a secure page on this website of Paypal. This page may be branded to look like a page on this website, but it is not controlled by Sarah Elizabeth Anne.

Storage of your personal data

Except as otherwise mentioned in this privacy policy, Sarah Elizabeth Anne will keep your personal information for as long as required by Sarah Elizabeth Anne:

• to provide you with the services you have requested;
• to comply with other law, including for the period demanded by our tax authorities;
• to support a claim or defence in court.

Communicating with Sarah Elizabeth Anne

When you make contact with Sarah Elizabeth Anne whether it is by phone, through this website or by email, Sarah Elizabeth Anne will collect the data you have given in order to reply with the information you require.

Sarah Elizabeth Anne will keep personally identifiable information associated with your message, such as your name, phone numbers and email address so as to be able to track the communications with you in order to provide a high quality service.

Links to other websites

This website main contain links to other websites and services. You should be aware that Sarah Elizabeth Anne is in no way responsible for the content or privacy policies these websites/ services may have in place and advise that you use caution and refer to these websites own privacy notices.

Complaints

When Sarah Elizabeth Anne receives a complaint, Sarah Elizabeth Anne will record all the information that you have given. Sarah Elizabeth Anne will use this information to resolve your complaint. If your complaint reasonably requires us to contact some other person, Sarah Elizabeth Anne may decide to give to that other person some of the information contained in your complaint. Sarah Elizabeth Anne will do this infrequently as possible, but it is a matter for Sarah Elizabeth Anne's sole discretion as to whether Sarah Elizabeth Anne will give information, and if Sarah Elizabeth Anne does, what that information is. Sarah Elizabeth Anne may also compile statistics showing information obtained from this source to assess the level of service that Sarah Elizabeth Anne provides, but not in a way that could identify you or any other person.

Compliance with the law

This Sarah Elizabeth Anne policy has been compiled as to comply with the law of every country or legal jurisdiction in which Sarah Elizabeth Anne aims to do business in. If you feel it does not satisfy the law of your jurisdiction, then please make contact.

However, ultimately it is your choice as to whether you choose to visit/ use this website.

Changes to this policy

Any changes that Sarah Elizabeth Anne makes to this privacy policy in the future will be posted on this page and, where seems appropriate, you will be notified by email. Please review this policy frequently in order to see any updates or changes.

Contact

If you have any questions, comments regarding this privacy policy including any requests to exercise your legal rights then please contact Sarah Elizabeth Anne via this email address - info@sarahelizabethanne.co.uk.